How to Fix: This site can’t be reached ‘The connection was reset’

There comes a time for everyone, regardless they use a smartphone or PC, they face this issue which is dubbed This site can’t be reached ‘The connection was reset’. Well, there are numerous factors that can affect the way you connect to any website on any of your devices.

Sometimes, the issue is with your internet provider and the site won’t load until the ISP chooses it’s an ideal opportunity to take care of the issue. At times it’s your hardware or settings, and you should either substitute the defective parts or fix them some way or another.


Also Read: Best Custom ROMs for Redmi K20 Pro in July 2020

As mentioned earlier, if the issue is in regards to the hardware, there is no possible fix until you substitute it. On any off chance, if the problem is related to change in certain settings on your computer, that is where we come in! We at Android Jungles complied three working methods to fix This site can’t be reached ‘The connection was reset’ issue. Stick to us till the end of the post, to fix the issue.

Solution 1: Clear the Cache of Chrome Browser

This site can’t be reached ‘The connection was reset’ issue is highly reported by the users of Google Chrome. This ain’t any new issue, but a lot of people are not aware that you can fix the issues. Like around the sites not loading or functioning properly by completing the process of Clear the Cache of Chrome Browser.

So, if you are a Chrome user and are facing this issue, let me tell you that your issue might get fixed by following this method. Without any further ado, let me explain to you the process of clearing the cache of Chrome Browser.

Step 1: Click on the three-dot menu icon towards the top right corner of your display.

Step 2: Now, once the menu opens up, click and select on the More tools option.

Step 3: Here you will have to select Clear browsing data option, if you are trying to clear everything, you can choose the beginning of time option.


Step 4: Clear Cache and Cookies too. This process is almost enough, but if the issue still persists, follow the below-mentioned steps.

Step 5: Now, you will have to get rid of all the cookies. Click on the three dots and select Settings. Scroll down to the bottom and expand the advanced settings.

Step 6: Open content settings and get down the lane until the bottom of list of all cookies that remained after you deleted them in the previous steps.

Step 7: Delete all the cookies and pay close attention to the ones named NWOLB as users claim these ones caused most problems for users in general.

Step 8: Restart your computer and check whether the issue still persists or not. If the issue is still there, do not worry, check the next solution.

Solution 2: Switch to Google’s DNS Server

If you are facing any issues with the current DNS server you can switch to the free Google version of DNS. DNS methods are usually difficult to solve and there are no patterns to when these methods should be applied. But, it is worth noting that the process is very much easy if you are planning on reverting.

Step 1: Open Run on your Windows computer. You can either use the shortcut Windows Key + R key to access it. Or you can right-click on the Windows icon on the taskbar and click and select on run.

Step 2: Now, a dialogue box would appear, here you can type ncpa.cpi in the allocated typing area and click on OK.

Step 3: This opens up the network settings window on your screen. Now you will have to double click on your active network adapter.


Step 4: Now click on the properties and double-click on the Internet Protocol Version 4 (TCP/IPv4)

Step 5: Locate use the following DNS server addresses option.

Step 6: Set the Preferred DNS server to

Step 7: Set the Alternate DNS server to

Solution 3: Update the Network Adapter

The worst part about the Windows is just that there are a lot of drivers which are very important to run the PC properly. Despite being so important, there are no automatic updates provided to drivers, a few at least. A lot of things, errors can be fixed with updating the drivers, and This site can’t be reached ‘The connection was reset’ is one such issue which can be fixed with updating the network adapter.

Step 1: First things first, the current driver should be gone. Yes, uninstall the current driver.

Step 2: Type Device Manager into the search field next to the Start menu.

Step 3: Or you can also click on Windows + R together and search for devmgmt.msc

Step 4: Expand the Network Adapters and it will display your driver, which you can uninstall by clicking on Uninstall Device.


Step 5: Remove the adapter from the PC and restart the computer.

Step 6: Download the new network drivers from your manufacturer’s website. For example, if your laptop is Acer, you can search for Acer XYZ Model Drivers. Download the latest one from the manufacturer’s website.

Step 7: Follow the on-screen instructions to install the drivers which you have downloaded and restart your computer.


Try and follow all the aforementioned solutions. If none of them worked for you it is definitely some kind of hardware issue or ISP issue. If this article helped you to fix This site can’t be reached ‘The connection was reset’ issue, show us some love by sharing this article with your friends and family. For more posts like this stay tuned with us.

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